Privacy Policies

Accessibility for Ontarians with Disabilities Act (AODA) JIAS Toronto is committed to providing persons with disabilities with equal opportunities and standards of services in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and all AODA additional requirements. These services will be provided in a manner that respects dignity, independence, integration and equal opportunity. This policy shall apply to all client constituents as well as all employees, volunteers, and others who deal with the public on behalf of the Agency. We are compliant with AODA. To see our full policy, please click here.

Your feedback is important to us. The ultimate goal of JIAS Toronto is to meet and exceed client expectations while serving clients with disabilities and to ensure equal access and opportunities for all. Comments on our services regarding how well those expectations are being met are welcome and appreciated. Any questions can be directed to us by email at or can be mailed, or by calling (416)630-6481.


JIAS Toronto strives to create a positive environment with mutual respect, open communication and free from harassment. We have policies and procedures to prevent workplace violence and harassment and to manage situations involving violence and harassment.

Our Prevention of Harassment in the Workplace Policy was designed to assist JIAS Toronto with compliance requirements (in effect June 15, 2010) of Bill 168 amendments to the Ontario Occupational Health and Safety Act.
Policy Statement: JIAS Toronto is committed to maintaining a safe and secure Workplace for all individuals in the Workplace, and under no circumstances will JIAS Toronto tolerate harassment toward any individual in the Workplace.

All individuals in the Workplace have a right to work in an environment free from harassment. In furtherance of JIAS Toronto’s goal of promoting a harassment-free environment, JIAS Toronto hereby establishes the following guidelines:

  1. Each and every individual is responsible for creating and maintaining a harassment-free Workplace;
  2. JIAS Toronto will not tolerate harassing behaviour from employees, contractors, visitors, guests, or any others that attend at the Workplace; and
  3. Every employee, contractor, or visitor conducting affairs at JIAS Toronto’s Workplace shall be made aware of this policy, and JIAS Toronto shall make every possible attempt to communicate its commitment to a harassment-free Workplace.

We protect your personal information and adhere to all legislative requirements with respect to protecting privacy. Privacy and respect of your personal information has and will continue to be an important part of the policies and practices of JIAS (Jewish Immigrant Aid Services) Toronto. We will only collect personal information that is necessary to provide you with services. While you are visiting our website, there are instances when JIAS Toronto may ask you to fill out a form to collect individually identifiable information in order to better facilitate the purpose of your visit. For example if you wish to make a donation or register for a program, we will collect information such as your first and last name, street address, city, province, postal code, telephone number and email address.

When making a donation, you will also be asked for your credit card information. We process this information via a reliable third party, PayPal, using a secure, encrypted SSL session. SSL is the proven standard for secure transactions. We maintain records of financial transactions in a secure location accessible only by authorized staff. However, credit card information (card number, card type, expiration date) is never transmitted to JIAS Toronto by PayPal and we do not have access to this information.

We do not rent, sell or trade our electronic and print mailing lists or any information provided by you to us on our website. Our mailing lists are used to provide you with information on our activities, including programs, services, special events, funding needs, and opportunities to volunteer or to make donations to JIAS Toronto. If, at any time, you wish to be removed from our electronic and/or print mailing lists, please contact us by telephone at 416-630-6481 or by email at